REELGOOD PRIVACY POLICY
Last Updated: February 1, 2024
This Privacy Policy describes how MyFlickList, Inc. dba ReelGood ("ReelGood," "we," or "us") collects, uses, discloses and otherwise processes information about you. This Privacy Policy applies to information we collect when you access or use our websites, mobile applications, and other online products and services (collectively, our "Services"), or when you otherwise interact with us, such as through our customer support channels or on social media.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
CONTENTS
Your Privacy Rights and Choices
California and Colorado Residents
COLLECTION OF INFORMATION
The information we collect about you depends on how you interact with us or use our Services. In this section, we describe the categories of information we collect and the sources of this information.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information directly from you when you create an account, customize the Services, request customer support, or otherwise communicate with us. The types of information that we collect include:
Identifiers. We collect your name, email address, and password.
Watchlist Information. If you customize the Services we collect the streaming services you use, the region in which you use them, and any watchlist history you choose to provide.
Information We Collect Automatically
We automatically collect certain information about your interactions with us or our Services, including:
- Device and Internet Activity Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
- Information Collected by Cookies and Similar Tracking Technologies: We and our partners use tracking technologies, such as cookies, pixels, and SDKs (collectively, "cookies"), to collect information about your interactions with the Services. These cookies help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. We use cookies as follows:
- Essential : we use these cookies to operate the Services. They include, for example, cookies that allow you to log into your account.
- Functional/analytics : we use these cookies to measure and analyze performance and improve our Services.
- You may be able to adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about content you would like to watch based on your watchlist history.
USE OF INFORMATION
We use the categories of information we collect for the following business and commercial purposes:
- Service Delivery, including to provide and maintain our Services and authenticate your account;
- Personalization, including by presenting content recommendations;
- Communication, including sending you technical notices, security alerts, support messages and other transactional or relationship messages;
- Marketing and Advertising, including sending direct marketing messages and presenting sponsored content recommendations through the Services;
- Conducting Analytics, including monitoring and analyzing trends, usage, and activities in connection with our Services, optimizing the features we offer, and generating de-identified data that we will not attempt to re-identify;
- Protection and Compliance, including detecting, investigating, and helping prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, helping protect the rights and property of ReelGood and others, and complying with our legal and financial obligations.
DISCLOSURES OF INFORMATION
We disclose the categories of personal information we collect as follows:
- Vendors: we disclose personal information to companies that need this information to provide services to us, such as companies that assist us with web hosting, fraud prevention, customer service, analytics, and marketing and advertising.
- Legal Authorities: we may disclose personal information for the protection and compliance purposes described above, including if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements and if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of ReelGood, our users, the public, or others.
- Professional Advisors: We disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- Corporate Transactions: We reserve the right to disclose personal information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Affiliates: we reserve the right to disclose personal information between and among ReelGood and any current or future parents, affiliates, subsidiaries, and other companies under common control and ownership.
- Consent: we may disclose personal information, when we have your consent or you direct us to do so.
We also disclosede-identified information that cannot reasonably be used to identify you.
You acknowledge that if you provide a review or otherwise post content on our Services, the public/other users of our Services will be able to see any information included in what you post and that ReelGood is not responsible for any use the public/other users make of that information.
TRANSFER OF INFORMATION
ReelGood is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
ADVERTISING
All or partial advertising on this Website or App is managed by Playwire LLC. If Playwire publisher advertising services are used, Playwire LLC may collect and use certain aggregated and anonymized data for advertising purposes. To learn more about the types of data collected, how data is used and your choices as a user, please visit https://www.playwire.com/privacy-policy.
DATA RETENTION
We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.
YOUR PRIVACY RIGHTS AND CHOICES
Access, Correction, and Deletion
Depending on where you reside, you may have the right to (1) request to know more about and access your personal information, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information.
Contact us to request access, correction, or deletion of your personal information. [You can also delete your account through settings.
We may verify your request by asking you to provide information related to your recent interactions with us, such as the streaming services you have linked to your account. If we deny your request, you may appeal our decision by contacting us. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside. We will not treat you differently for exercising your privacy rights.
Communications Preferences
You may opt out of receiving promotional emails from ReelGood by following the instructions in those communications or through the settings. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
CALIFORNIA AND COLORADO RESIDENTS
This section provides additional disclosures required by California and Colorado law.
Additional Disclosures
The table below lists the categories of information we collect, the business/commercial purpose of processing, and the categories of recipients. Earlier sections of this Privacy Policy describe in more detail how we collect, use, and disclosepersonal information.
| Category of Personal Information | Business/Commercial Purpose of Processing | Categories of Recipients |
|---|---|---|
| Identifiers |
| Vendors; Legal Authorities; Professional Advisors. |
| Commercial Information |
| Vendors; Professional Advisors. |
| Internet Activity Information |
| Vendors. |
| Derived Information |
| Vendors. |
We do not sell or share personal information or use it for targeted advertising.
Your Privacy Rights
California and Colorado residents have the rights to request to know more about/access, correct, and delete their personal information as described above.
California residents can also submit a rights request as an authorized agent. In that case, the agent must submit proof of authorization to make the request. Please do not provide any sensitive personal information in connection with this request, such as a driver's license or other government-issued ID. In some cases, we may be required to contact the individual who is the subject of the request to verify his or her own identity or confirm you have permission to submit this request. If you are an authorized agent seeking to make a request, please contact us.
INDIVIDUALS IN EUROPE
If you are located in the European Economic Area ("EEA"), the United Kingdom, or Switzerland, the following section applies to you.
Legal Basis for Processing
When we process your personal information as described above, we do so in reliance on the following lawful bases:
- To perform our responsibilities under our contract with you (e.g., providing the products and services you requested).
- When we have a legitimate interest in processing your personal information to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
- To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
- When we have your consent to do so (e.g., to send marketing communications). When consent is the legal basis for our processing your personal information, you may withdraw such consent at any time.
Data Subject Requests
Please see the Your Privacy Rights and Choices section above for more information about your privacy rights and how to exercise them. In addition, you may have the right to object to certain processing or request we restrict certain processing. To exercise any of these rights, please contact us.
If you have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
CONTACT US
If you have any questions about this Privacy Policy, please contact us at privacy@reelgood.com.
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